Problem Identification Worksheet
Step 1: Analyzing the Environment & Recognizing Problems
| Activity |
Completed |
Observations |
| Practice constant vigilance: Actively look for problems and opportunities in your daily life |
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| Compare current performance with prior objectives or benchmarks |
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| Thoroughly describe current conditions in your target market/industry |
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| Identify unmet objectives or opportunities to exceed objectives |
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| Document personal frustrations and inconveniences you experience |
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Step 2: Creative Techniques for Problem Recognition
| Activity |
Completed |
Observations |
| Envision an idealized situation and compare to current reality |
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| Use checklists to analyze situations (strategic, management, quality audits) |
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| Conduct group discussions to facilitate problem recognition |
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| List everything you know about the situation/market |
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| dentify patterns and relationships in available information |
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Step 3: In-Depth Problem Analysis Techniques
| Technique |
Applied |
Key Findings |
| Fishbone Diagram: List all possible causes of the problem |
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| Why-Why Diagram: Ask "why" repeatedly to find root causes |
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| Kepner-Tregoe Analysis: Define the problem (what, where, when, how, how big) |
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| Pareto Analysis: Identify the biggest factors contributing to the problem |
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| Five Whys: Drill down to root causes |
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Step 4: Defining the Problem Statement
| Component |
Completed |
Details |
| □ Focus on the real problem, not just symptoms |
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| □ Establish clear objectives for the problem-solving process |
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| □ Create a specific problem statement |
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| □ Frame as a "to" statement with an object and action verb |
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| □ Ensure the problem statement is agreed upon by all stakeholders |
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Step 5: Market Research & Customer Understanding
| Activity |
Completed |
Insights Gained |
| □ Conduct customer interviews to understand pain points |
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| □ Develop and use a discussion guide with targeted questions |
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| □ Create empathy maps for target customers |
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| □ Apply the "Jobs to Be Done" framework |
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| □ Gather both qualitative and quantitative data |
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| □ Analyze customer feedback for patterns |
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Step 6: Hypothesis-Driven Approach
| Activity |
Completed |
Results |
| □ Translate vision into falsifiable hypotheses |
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| □ Design experiments to test each hypothesis |
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| □ Execute experiments and gather data |
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| □ Analyze results and refine hypotheses |
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| □ Iterate based on findings |
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Step 7: Analyzing the Market
| Analysis |
Completed |
Data/Findings |
| □ Define total addressable market (TAM) |
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| □ Calculate serviceable available market (SAM) |
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| □ Estimate serviceable obtainable market (SOM) |
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| □ Research market growth rate |
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| □ Identify key market trends |
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Step 8: Business Model Canvas Analysis
| Component |
Addressed |
Notes |
| □ Customer Segments: Who are your target customers? |
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| □ Value Propositions: What problem are you solving? |
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| □ Channels: How will you reach customers? |
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| □ Customer Relationships: What type of relationship? |
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| □ Revenue Streams: How will you generate revenue? |
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| □ Key Resources: What resources do you need? |
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| □ Key Activities: What activities must you perform? |
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| □ Key Partnerships: Who are your key partners? |
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| □ Cost Structure: What are your major costs? |
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Pitfall Assessment
| Potential Pitfall |
Risk Level (Low/Med/High) |
Mitigation Strategy |
| □ Assuming you know what customers want |
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| □ "Build it and they will come" mentality |
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| □ Over-reliance on early adopters |
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| □ Focus on features instead of benefits |
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| □ Confirmation bias |
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| □ Analysis paralysis |
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| □ Ignoring negative feedback |
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| □ Building in a vacuum |
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Final Problem Statement
Based on all the above work, write your final problem statement:
[PROBLEM STATEMENT HERE]
Next Steps: