Problem Identification Worksheet
Step 1: Analyzing the Environment & Recognizing Problems
Activity |
Completed |
Observations |
Practice constant vigilance: Actively look for problems and opportunities in your daily life |
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Compare current performance with prior objectives or benchmarks |
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Thoroughly describe current conditions in your target market/industry |
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Identify unmet objectives or opportunities to exceed objectives |
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Document personal frustrations and inconveniences you experience |
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Step 2: Creative Techniques for Problem Recognition
Activity |
Completed |
Observations |
Envision an idealized situation and compare to current reality |
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Use checklists to analyze situations (strategic, management, quality audits) |
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Conduct group discussions to facilitate problem recognition |
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List everything you know about the situation/market |
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dentify patterns and relationships in available information |
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Step 3: In-Depth Problem Analysis Techniques
Technique |
Applied |
Key Findings |
Fishbone Diagram: List all possible causes of the problem |
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Why-Why Diagram: Ask "why" repeatedly to find root causes |
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Kepner-Tregoe Analysis: Define the problem (what, where, when, how, how big) |
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Pareto Analysis: Identify the biggest factors contributing to the problem |
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Five Whys: Drill down to root causes |
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Step 4: Defining the Problem Statement
Component |
Completed |
Details |
□ Focus on the real problem, not just symptoms |
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□ Establish clear objectives for the problem-solving process |
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□ Create a specific problem statement |
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□ Frame as a "to" statement with an object and action verb |
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□ Ensure the problem statement is agreed upon by all stakeholders |
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Step 5: Market Research & Customer Understanding
Activity |
Completed |
Insights Gained |
□ Conduct customer interviews to understand pain points |
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□ Develop and use a discussion guide with targeted questions |
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□ Create empathy maps for target customers |
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□ Apply the "Jobs to Be Done" framework |
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□ Gather both qualitative and quantitative data |
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□ Analyze customer feedback for patterns |
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Step 6: Hypothesis-Driven Approach
Activity |
Completed |
Results |
□ Translate vision into falsifiable hypotheses |
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□ Design experiments to test each hypothesis |
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□ Execute experiments and gather data |
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□ Analyze results and refine hypotheses |
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□ Iterate based on findings |
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Step 7: Analyzing the Market
Analysis |
Completed |
Data/Findings |
□ Define total addressable market (TAM) |
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□ Calculate serviceable available market (SAM) |
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□ Estimate serviceable obtainable market (SOM) |
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□ Research market growth rate |
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□ Identify key market trends |
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Step 8: Business Model Canvas Analysis
Component |
Addressed |
Notes |
□ Customer Segments: Who are your target customers? |
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□ Value Propositions: What problem are you solving? |
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□ Channels: How will you reach customers? |
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□ Customer Relationships: What type of relationship? |
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□ Revenue Streams: How will you generate revenue? |
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□ Key Resources: What resources do you need? |
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□ Key Activities: What activities must you perform? |
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□ Key Partnerships: Who are your key partners? |
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□ Cost Structure: What are your major costs? |
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Pitfall Assessment
Potential Pitfall |
Risk Level (Low/Med/High) |
Mitigation Strategy |
□ Assuming you know what customers want |
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□ "Build it and they will come" mentality |
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□ Over-reliance on early adopters |
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□ Focus on features instead of benefits |
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□ Confirmation bias |
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□ Analysis paralysis |
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□ Ignoring negative feedback |
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□ Building in a vacuum |
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Final Problem Statement
Based on all the above work, write your final problem statement:
[PROBLEM STATEMENT HERE]
Next Steps: